Follow the steps below to customize your push and email notifications for Structural. 

If you are included the audience for a post/poll, Structural will notify you with a mobile push message and an email. A red dot (badge app icon) will also appear on the app icon on your mobile device. These steps can help you turn on and off these functions.

You will see be notified via a mobile push message when recipients “Like” posts you have authored. In order to receive notifications you must confirm the settings are turned on in the Structural app AND in your phone settings.

iPHONE

  1. Tap on your Profile photo in the top left.

2. Then tap on Preferences.

3. Tap Push or Email Notifications depending on which one you want to customize and    toggle Special Events, Posts and Messages from Structural to "on".

4. Next, choose Customize Notification Style (this will allow you to update the phone settings). Select Notifications from the screen below:

5. To customize your notifications You can click on "Notifications"

6. Then choose to view your notifications via Lock Screen, Notification Center, or Banners. You can also adjust your Badge App Icons, sounds and other preferences here as well.

If you wish to discontinue receiving notifications for a specific notification, simply toggle the option off. 

Note: Push notifications are currently configured to go to the author of a post when a comment is made. They work the same way notifications for "Likes" work today, and are on by default (unless a user has already toggled off notifications in their Preferences). If a user does not want to receive these, they would need to toggle off the "Posts" notification type in their Preferences, which would remove the notification for all post-related alerts.

ANDROID

From the Company tab,

  1. Tap on your profile photo in the top left.
  2. Then tap on Preferences.

  3. Tap Push or Email Notifications depending on which one you want to customize and    toggle Special Events, Posts and Messages from Structural to "on".

4. Once you have updated your Preferences within the Structural platform, go to your phone settings by selecting the the Gear icon. Select Apps near the bottom of the page.

5. Select Structural and Confirm that you turned on all notification contents that you prefer to be activated.

 If you wish to discontinue receiving notifications for a specific notification, simply toggle the options off. 

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