FAQs

Check out our library of common questions and answers to enrich your Structural experience.

20 articles in this collection
Written by Matt Lippman and Andrea Diebel

Structural Security Recommendations

Security practices, Customer data, Privacy.

Written by Matt Lippman
Updated over a week ago

How do I Search Structural Data from Slack?

Surface People Data with Slack Command

Written by Matt Lippman
Updated over a week ago

How do I Quickly Troubleshoot App Issues?

Troubleshooting, Typical Issues, Version, Automatic Updates, WiFi

Written by Matt Lippman
Updated over a week ago

How Do I Download and Use Structural On An iPad?

Downloading Structural, iPad, Display Only In Portrait

Written by Matt Lippman
Updated over a week ago

Microsoft Teams with Structural

What are the best ways to use both applications?

Written by Andrea Diebel
Updated over a week ago

Structural Policy Recommendations

Non-Exempt Employees, Harassment Protection, Data Retrieval, Legal Discovery, Personal Device, Data Storage

Written by Matt Lippman
Updated over a week ago

How Do I Configure a Slack Integration?

Slack Configuration, Setting up Slack

Written by Matt Lippman
Updated over a week ago

How Do I Configure Single-Sign-On and Google Sync with Structural?

SSO, Google, Azure, Okta, Password

Written by Matt Lippman
Updated over a week ago

How private is my data in Structural?

Privacy and Security of Data Within Structural, App Tracking Outside The Platform

Written by Matt Lippman
Updated over a week ago

Help! How do I access Structural?

Q: Is Structural Compatible with Android/iPhone?

Android/iPhone, minimum versions, optimization

Written by Matt Lippman
Updated over a week ago

Q: Can I Access Structural On The Web?

Mobile and Web Based Access, Chrome, Browser, Internet Explorer

Written by Matt Lippman
Updated over a week ago

Q: The App Isn’t Recognizing My Email. How Do I Log In?

Email, Logging In Errors

Written by Matt Lippman
Updated over a week ago

How do I customize user permissions?

Q: Can I Edit Permissions in Structural?

Permissions and Roles

Written by Matt Lippman
Updated over a week ago

How does Structural obtain data?

Q: My Profile Was Already Partially Filled Out When I Logged In. Where Did This Data Come From?

Pre-Filled Data, Completed Profile

Written by Matt Lippman
Updated over a week ago

Q: Does Structural Sync With My Organization’s HR System?

Written by Matt Lippman
Updated over a week ago

Q: How is Structural Different From LinkedIn?

Written by Matt Lippman
Updated over a week ago

The app seems sluggish--what can I do?

Q: The App Seems to Be Slow. What’s Going On?

Slow or Lagging Performance Issues.

Written by Matt Lippman
Updated over a week ago

Miscellaneous

Q: Can I Share Articles With My Team in Structural?

Article, File Sharing

Written by Matt Lippman
Updated over a week ago

Q: Can I Contact My Colleagues Through Structural?

Contacting Coworkers

Written by Matt Lippman
Updated over a week ago

Q: What Happens When Someone Leaves The Company?

Disabling or Deleting An Employee Status--What Is The Difference?

Written by Matt Lippman
Updated over a week ago