FAQs

Check out our library of common questions and answers to enrich your Structural experience.

23 articles in this collection
Written by Matt Lippman and Andrea Diebel

How do I Search Structural Data from Slack?

Surface People Data with Slack Command

Written by Matt Lippman
Updated over a week ago

How do I Quickly Troubleshoot App Issues?

Troubleshooting, Typical Issues, Version, Automatic Updates, WiFi

Written by Matt Lippman
Updated over a week ago

How Do I Download and Use Structural On An iPad?

Downloading Structural, iPad, Display Only In Portrait

Written by Matt Lippman
Updated over a week ago

Microsoft Teams with Structural

What are the best ways to use both applications?

Written by Andrea Diebel
Updated over a week ago

Structural Policy Recommendations

Non-Exempt Employees, Harassment Protection, Data Retrieval, Legal Discovery, Personal Device, Data Storage

Written by Matt Lippman
Updated over a week ago

How Do I Configure a Slack Integration?

Slack Configuration, Setting up Slack

Written by Matt Lippman
Updated over a week ago

How Do I Configure Single-Sign-On and Google Sync with Structural?

SSO, Google, Azure, Okta, Password

Written by Matt Lippman
Updated over a week ago

How private is my data in Structural?

Privacy and Security of Data Within Structural, App Tracking Outside The Platform

Written by Matt Lippman
Updated over a week ago

Help! How do I access Structural?

Q: How Do I Access Structural?

Downloading Structural

Written by Matt Lippman
Updated over a week ago

Q: Is Structural Compatible with Android/iPhone?

Android/iPhone, minimum versions, optimization

Written by Matt Lippman
Updated over a week ago

Q: Can I Access Structural On The Web?

Mobile and Web Based Access, Chrome, Browser, Internet Explorer

Written by Matt Lippman
Updated over a week ago

Q: The App Isn’t Recognizing My Email. How Do I Log In?

Email, Logging In Errors

Written by Matt Lippman
Updated over a week ago

Q: How Long Does It Take to Set Up a Profile?

Written by Matt Lippman
Updated over a week ago

Q: How Do I Add or Edit The Information In My Profile?

Editing Profiles

Written by Matt Lippman
Updated over a week ago

How do I customize user permissions?

Q: Can I Edit Permissions in Structural?

Permissions and Roles

Written by Matt Lippman
Updated over a week ago

Q: I Want Access to Post On The Connect Tab. How Do I Get It?

Changing Permissions for Connect Posts.

Written by Matt Lippman
Updated over a week ago

How does Structural obtain data?

Q: My Profile Was Already Partially Filled Out When I Logged In. Where Did This Data Come From?

Pre-Filled Data, Completed Profile

Written by Matt Lippman
Updated over a week ago

Q: Does Structural Sync With My Organization’s HR System?

Written by Matt Lippman
Updated over a week ago

Q: How is Structural Different From LinkedIn?

Written by Matt Lippman
Updated over a week ago

The app seems sluggish--what can I do?

Q: The App Seems to Be Slow. What’s Going On?

Slow or Lagging Performance Issues.

Written by Matt Lippman
Updated over a week ago

Miscellaneous

Q: Can I Share Articles With My Team in Structural?

Article, File Sharing

Written by Matt Lippman
Updated over a week ago

Q: Can I Contact My Colleagues Through Structural?

Contacting Coworkers

Written by Matt Lippman
Updated over a week ago

Q: What Happens When Someone Leaves The Company?

Disabling or Deleting An Employee Status--What Is The Difference?

Written by Matt Lippman
Updated over a week ago